PedidosYa · Year unknown · 02:03 · 16:9
PedidosYa - World Cup Delivery (case study)
PedidosYa turns national World Cup excitement into a viral campaign by tracking the trophy flight in-app.
Full creative analysis
This case study details how PedidosYa, Argentina's leading delivery service, hijacked national euphoria after the country's 2022 World Cup victory without official tournament sponsorship. The campaign began by pushing a mysterious alert to millions of users: 'Your order is on the way.' After initial social media confusion and user panic over unauthorized charges, opening the notification revealed a live interactive map tracking Flight AR1915—the actual plane carrying Lionel Messi and the World Cup trophy from Qatar back to Argentina. By feeding real-time aviation tracking data directly into the app's native delivery UI, PedidosYa substituted a standard food order icon with the World Cup trophy. The narrative architecture follows a classic case study structure: launching with organic social media outrage, rewinding to establish context, detailing the technical execution, showing the emotional shift as users realized the prank, and detailing the zero-dollar media spend metrics. The work serves as a prime reference for real-time brand hijacking, native UI storytelling, and high-risk push notification marketing.
Why it is useful
An exemplary reference for turning a risky push notification misdirection into a celebratory brand moment using native app UI and real-time data.
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